About Retail Technology Group

Retail Technology Group is a leader in the Point of Sale Industry providing end-to-end technology solutions for a vast number of major retailers.

At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer’s needs. Our goal is to provide clients a “single point of sale” as they pursue solutions to meet the challenges faced in delivering technologies that are ever evolving within our industry. Backed by a staff of experienced professionals who have worked as a team for 20+ years, RTG offers a service portfolio that is defined by each customer’s unique requirements.

With extensive experience and a wide range of Retail customers using similar technologies, RTG continues to expand its capabilities and national footprint of services and automated transactional support. Additionally, RTG’s business model and size allows flexibility and the ability to customize solutions, based on our client requirements.

Our “boutique” approach gives clients the advantage of developing creative and unique, detail-driven service solutions. As your POS and technology partner, RTG offers clients the experience and the necessary resources to ensure efficient in-store services. Our ability to deliver services to your retail establishments allows customers to focus on building its highly successful brand and not worrying about the operations of their technology.

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Providing a Range of Professional POS Services


Our world-class facility has allowed our dedicated staging team to develop a complete single source approach to system integration; resulting in maximum system functionality before, during and after installation.

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We use sophisticated software to systematically manage the logistical flow of products through our operations. This software manages all orders, whether for procuring new products and services or for servicing existing products out in the field.

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Field Services

The Field Service Team is comprised of trained technical professionals dedicated to delivering outstanding service to our clients. Our team delivers proven results in meeting the ever changing needs of our customers.

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Maintenance services are a significant component of the total cost of ownership of a store automation solution. For this reason, RTG offers an Advanced Exchange option to reduce costs while still providing a high level of service.

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We specialize in POS installation tailored to the specific needs of our clients. Our installation teams are knowledgeable and no matter the size and scope of your installation project, we have the experience and the people to ensure the success of your project.

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Our 24/7 POS Support Command Center utilizes state-of-the-art technology to monitor support call status, track call response times, dispatch technicians for troubleshooting, and keep detailed records on store information.

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Our Partners

A Single Point of Contact

  • Extension of your Corporate IT team

  • Dedicated Customer Relationship Managers

  • Seamless communication across RTG

  • Real-time status on projects and service requests

  • Knowledge sharing for service continuity

  • Fast resolution by empowered team members

  • Onboarding for smooth transition

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Solving the industries biggest problems

Solutions are just a click away, speak to a member of our team today.

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RTG is a US Leader in its Category

Retail Technology Group Inc (RTG), an American company specializing in POS IT services, all services from maintenance to technical support and the only one to propose a complete offer, from installation to hotline and Helpdesk, both for hardware and software.

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1663 Fenton Business Park Court,

Fenton, MO 63026

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