Design. Deploy. Support. Technology Done Right.

Retail Technology Group (RTG) delivers end-to-end technology services for multi-location businesses across retail, restaurant, hospitality, convenience store, grocery, and entertainment environments. We combine deep industry expertise with the scale and reliability required to support your complex, customer-facing operations.

From initial planning through deployment and ongoing support, RTG helps organizations simplify technology management, reduce downtime, and keep your locations running smoothly.

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Providing a Range of Professional POS Services

Staging

Our world-class facility has allowed our dedicated staging team to develop a complete single source approach to system integration; resulting in maximum system functionality before, during and after installation.

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Logistics

We use sophisticated software to systematically manage the logistical flow of products through our operations. This software manages all orders, whether for procuring new products and services or for servicing existing products out in the field.

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Field Services

The Field Service Team is comprised of trained technical professionals dedicated to delivering outstanding service to our clients. Our team delivers proven results in meeting the ever changing needs of our customers.

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Repairs

Maintenance services are a significant component of the total cost of ownership of a store automation solution. For this reason, RTG offers an Advanced Exchange option to reduce costs while still providing a high level of service.

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Installation

We specialize in POS installation tailored to the specific needs of our clients. Our installation teams are knowledgeable and no matter the size and scope of your installation project, we have the experience and the people to ensure the success of your project.

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Support

Our 24/7 POS Support Command Center utilizes state-of-the-art technology to monitor support call status, track call response times, dispatch technicians for troubleshooting, and keep detailed records on store information.

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A Single Point of Contact

Extension of your Corporate IT team
Dedicated Customer Relationship Managers
Seamless communication across RTG
Real-time status on projects and service requests
Knowledge sharing for service continuity
Fast resolution by empowered team members
Onboarding for smooth transition

A US Leader in Retail Technology Solutions

Retail Technology Group Inc (RTG), an American company specializing in POS IT services, all services from maintenance to technical support and the only one to propose a complete offer, from installation to hotline and Helpdesk, both for hardware and software.

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