RTG is headquartered in America’s heartland, within the city of St. Louis Missouri and was officially formed in 2003.
At its inception the core team was once a part of Javelin Corporation, who was once a leader in POS manufacturing, deployment and services during the 1990’s. At that time Javelin was the first manufacturer to introduce a low cost POS solution to the Hospitality Industry. Their products forever changed the industry’s POS platform by making it a commodity solution and forcing large traditional vendors to compete with value driven technologies and not just the name brand of their product.
With both the dot-com collapse and following economic recession, Javelin was forced to close their doors in 2003. Shortly thereafter, RTG emerged as a service provider focussing its support on a hand full of core clients who remained loyal to the Javelin brand. Since 2003 RTG has grown from a company with just several key clients to a recognized industry leader in delivering POS solutions and services to 100’s of the industry’s most recognizable clients.
RTG currently employs a staff of over 200 and utilizes a workforce of over 1,000 experienced field contractors for delivering large scale deployments and servicing remote client locations. Our service and solution offerings have continued to expand over the years to meet our client’s demands. Today we offer end to end solutions and support for almost all technologies that exist within the walls of a retail location. This includes POS, KDS, and Servers, networking gear, drive through systems, digital menu boards, order confirmation boards, phone systems, cameras, music systems, and most of their associated peripherals.
RTG offers an array of services that enable the delivery of these products which include procurement, project management, cabling and installation, staging, warehousing and asset management, software support through our 24×7 call center, database menu management, ongoing hardware maintenance with depot, advanced exchange, next business day onsite or same day onsite options.
As of today, RTG services over 35,000 retail establishments throughout North America.