About | Retail Technology Group

About Retail Technology Group

Retail Technology Group (RTG) delivers end-to-end point-of-sale and technology services for multi-location retailers, restaurants, hospitality brands, convenience stores, grocery operators, and entertainment venues. RTG partners with organizations that require reliable, scalable technology solutions across complex, customer-facing environments.

RTG’s approach is centered on service excellence, operational consistency, and flexibility. Acting as a single point of accountability, RTG simplifies the management of in-store technology by aligning hardware, deployment, and ongoing support around each client’s unique operational needs.

Supported by a team of experienced professionals, RTG provides a service portfolio that adapts to the realities of modern retail and hospitality operations. The company’s size and operating model allow for customized solutions while maintaining the structure and discipline required to support large, distributed environments.

By managing the complexity of technology operations, RTG enables its clients to stay focused on their core business—delivering exceptional customer experiences—while trusting that their in-store systems are supported by a proven and dependable technology partner.

Company History

Retail Technology Group (RTG) is headquartered in St. Louis, Missouri, and was formally established in 2003. The company’s origins trace back to a core team with deep experience at Javelin Corporation, a prominent point-of-sale (POS) manufacturer and services provider during the 1990s that helped shape early hospitality POS adoption.

Following major industry shifts in the early 2000s, RTG was formed to provide continuity and stability for organizations operating technology-dependent, customer-facing environments. The company initially supported a small group of clients and steadily expanded its reach as demand for reliable technology services grew across multi-location operations.

Over the years, RTG evolved into a trusted technology partner for retail and hospitality brands throughout North America. Today, Retail Technology Group operates as part of Advantech, strengthening its ability to support enterprise-scale environments with the backing of a global technology organization.

RTG now supports more than 35,000 locations across North America. With a team of over 200 employees and a nationwide network of more than 1,000 field professionals, the company has built the scale and operational depth required to support complex, distributed business environments.