Approved Oracle Partner

Certified Oracle Micros and Simphony service solution provider

Your Premier Oracle Simphony and Micros Service Provider

At RTG, we’re dedicated to revolutionizing your business with top-tier technology solutions designed to suit your unique requirements. As an approved service provider for both Oracle Simphony and Micros, we offer unmatched expertise and support to optimize your operations, elevate customer experiences, and foster growth.

Why Choose RTG for Your Oracle Simphony and Micros Needs?

Expertise

Our team comprises of Cloud Service Solution (CSSE) professionals within the Food and Beverage industry with extensive experience in both Oracle Simphony and Micros platforms. Whether you’re deploying Simphony for the first time, upgrading your Micros system, or integrating the two, RTG provides unparalleled Cloud Service expertise to ensure seamless execution and maximum ROI.

Custom Solutions

We recognize that every business has its own distinct challenges and objectives. That’s why we collaborate closely with you to assess your needs and craft customized solutions that align perfectly with your processes and goals. From configuration to implementation, RTG ensures that your Oracle Simphony and Micros solutions are tailored to drive success.

Seamless Integration

Integrating Oracle Simphony and Micros with your existing systems is essential for optimizing efficiency and productivity. RTG specializes in seamless integration, connecting your POS systems, back-office applications, payment gateways, and more to create a cohesive technology ecosystem. With our expertise, you can unlock the full potential of your combined Oracle Simphony and Micros solution.

Continuous Support

Your success is our priority, which is why we offer ongoing support, maintenance, and training to keep your operations running smoothly. Whether you encounter technical challenges, require system updates, or seek guidance on new features, our dedicated support team is here to assist you every step of the way.

Hardware

Oracle Micros workstations are designed for efficient order processing, payment transactions, and guest interactions in hospitality. With durable construction and intuitive interfaces, they streamline operations and empower frontline staff.

To view the range of POS systems from Oracle Micros click here.

Innovation

As technology evolves, RTG remains at the forefront of industry trends and innovations. We continually adapt our services to incorporate the latest advancements, from cloud-based solutions to mobile capabilities and AI-driven insights. With RTG as your partner, you can future-proof your business and stay ahead of the competition.

Case Study: Transforming Galardi Wienerschnitzel’s IT Infrastructure with RTG

Galardi Wienerschnitzel, a prominent player in the fast-food industry, has undergone a remarkable transformation in its IT infrastructure over the past decade with the assistance of RTG, a leading technology solutions provider. This case study illustrates how RTG’s consistent support, proactive approach, and flexibility have played a pivotal role in meeting Galardi Wienerschnitzel’s evolving needs.

Frequently Asked Questions

What is Oracle Simphony?

Oracle Simphony is a leading cloud-based restaurant management platform designed to streamline operations, enhance guest experiences, and drive business growth. It offers a comprehensive suite of tools for point-of-sale (POS), kitchen management, inventory control, customer engagement, and more, empowering hospitality businesses to optimize efficiency and maximize profitability.

What is Micros?

Micros, now part of Oracle Hospitality, is a renowned provider of POS systems and enterprise management software for the hospitality industry. It offers a range of solutions tailored to restaurants, hotels, casinos, and other businesses, enabling seamless management of operations, transactions, and guest interactions.

Why should I choose RTG as my Oracle Simphony and Micros service provider?

RTG stands out as a premier service provider for Oracle Simphony and Micros due to our unparalleled expertise, tailored solutions, seamless integration capabilities, ongoing support, and commitment to innovation. With RTG, you can trust that your Oracle Simphony and Micros systems will be implemented, optimized, and supported to drive success for your business.

Can RTG assist with system integration?

Yes, RTG specializes in seamless integration of Oracle Simphony and Micros systems with your existing technology infrastructure. Whether you need to connect POS peripherals, back-office applications, payment gateways, or other systems, our team has the expertise to ensure effortless integration and interoperability.

What kind of support does RTG offer?

RTG provides comprehensive support services for Oracle Simphony and Micros, including troubleshooting assistance, system maintenance, software updates, and user training. Our dedicated support team is available to address any technical issues and ensure that your systems operate smoothly and efficiently.

Is RTG committed to staying up-to-date with industry trends and innovations?

Absolutely, RTG is dedicated to staying at the forefront of technology trends and advancements in the hospitality industry. We continually invest in our expertise and adapt our services to incorporate the latest innovations, such as cloud-based solutions, mobile capabilities, and AI-driven insights, to help our clients stay competitive in a rapidly evolving market.

How can I get started with RTG's Oracle Simphony and Micros services?

Getting started with RTG is easy! Simply contact us to schedule a consultation with one of our experts. We’ll work with you to assess your needs, develop a tailored solution, and guide you through the implementation process to ensure a seamless transition to Oracle Simphony and Micros.

A Single Point of Contact

Extension of your Corporate IT team
Dedicated Customer Relationship Managers
Seamless communication across RTG
Real-time status on projects and service requests
Knowledge sharing for service continuity
Fast resolution by empowered team members
Onboarding for smooth transition

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| Tel: +1 877 500 4074 | Email: sales@rtgpos.com |

1663 Fenton Business Park Court,

Fenton, MO 63026